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What should be the technician's first step in A/C system service?

  1. Perform a visual inspection

  2. Check the refrigerant level

  3. Run a diagnostic test

  4. Replace the filters

The correct answer is: Perform a visual inspection

The first step a technician should take in servicing an A/C system is to perform a visual inspection. This initial step is crucial because it allows the technician to identify any obvious signs of damage, leaks, or wear in the system. Through a careful visual assessment, the technician can spot issues such as corroded components, broken hoses, or obvious refrigerant leaks. This foundational inspection provides essential information that guides further steps in the service process. Once the visual inspection is complete, the technician can make more informed decisions about additional tests or repairs that may be needed. This approach enhances overall efficiency and ensures that any potential problems are addressed before conducting more invasive tests, such as checking refrigerant levels or running diagnostic tests. By prioritizing a visual inspection, the technician sets the stage for a comprehensive and effective service process.